Using Your Owner Website

Man working at home, Melbourne, Australia

The best part of Ownership? Going on vacation, of course!

We know the happiest Owners are informed Owners. So, we’re making it easier than ever for you to stay up to date about your benefits, what’s new, and how to get the most out of your Ownership.

Visit The Lounge — your one-stop shop for Owner resources. You’ll find your dashboard, vacation offers, travel inspiration, learning resources, and more. There’s also a video that walks you through many of its features. 

Use your online account to:  

  • See a personalized dashboard of your Ownership
  • Book vacations 
  • Review upcoming reservations 
  • Confirm your week(s)
  • Purchase Guest Certificates 
  • Manage your profile 

Explore the programs available to you based on your Ownership, such as THIRDHOME exchanges and adventures, World of Hyatt®, Interval International®, and more. 

Need  more help? Call the new dedicated Fractional Owner Services phone number at 800-239-7110, Monday through Friday, 10 AM to 6 PM Eastern Time.

You may also contact the GO HYATT Team to speak to associates with expertise on all types of Ownership at 800-GO-HYATT (800-464-9288), Monday through Friday: 9 AM to 8 PM Eastern Time and Saturday: 9 AM to 5 PM Eastern Time.

More Travel Inspiration

Two people laughing, holding up the Hyatt Vacation Club logo flag in front of mountains and sunny skies
Travel Tips

Enter for Chance to Win: Hyatt Vacation Club Capture the Flag Sweepstakes

Calling all Hyatt Vacation Club® Owners — we’re hoping you’ll want to join the fun and enter the Hyatt Vacation Club Capture the Flag Sweepstakes!* It’s fun and easy, and the grand prize is a stay at your choice of one of two of our most popular resorts.
Aerial view of the ocean, cliffs, a resort with an infinity pool against a dusky sky
Cabo San Lucas
Local Culture

Find Art & Adventure in
Cabo San Lucas
& Sirena del Mar

Imagine waking up to inspiring views of the Sea of Cortez and the sound of crashing waves, fresh air, warm breezes, and sunny blue skies. Welcome to Hyatt Vacation Club® at Sirena del Mar, in Cabo San Lucas, Mexico. This breathtaking 7-acre oceanfront resort is perched on the cliffs of the Baja Peninsula. There’s a nearby secluded beach cove, soft sands, and amenities that’ll help you relax, recharge, and reconnect with your travel crew.
Dusk at ground level with sand volleyball net, ocean, and palm trees
San Juan Area
Food and Drink

Find Enchantment in Old San Juan near Hyatt Vacation Club at Hacienda del Mar

Step out onto your private balcony. Breathe in the balmy Caribbean air. Be mesmerized by lush palm trees that sway gently in the distance. You’ll find all of it at Hyatt Vacation Club® at Hacienda del Mar. This oasis, nestled on the spectacular sandy beaches of Puerto Rico, invites you to discover the magic of Isla del Encanto, also known as the Island of Enchantment. Even the name is alluring.