Using Your Owner Website

Man working at home, Melbourne, Australia

The best part of Ownership? Going on vacation, of course!

We know the happiest Owners are informed Owners. So, we’re making it easier than ever for you to stay up to date about your benefits, what’s new, and how to get the most out of your Ownership.

Visit The Lounge — your one-stop shop for Owner resources. You’ll find your dashboard, vacation offers, travel inspiration, learning resources, and more. There’s also a video that walks you through many of its features. 

Use your online account to:  

  • See a personalized dashboard of your Ownership
  • Book vacations 
  • Review upcoming reservations 
  • Confirm your week(s)
  • Purchase Guest Certificates 
  • Manage your profile 

Explore the programs available to you based on your Ownership, such as THIRDHOME exchanges and adventures, World of Hyatt®, Interval International®, and more. 

Need  more help? Call the new dedicated Fractional Owner Services phone number at 800-239-7110, Monday through Friday, 10 AM to 6 PM Eastern Time.

You may also contact the GO HYATT Team to speak to associates with expertise on all types of Ownership at 800-GO-HYATT (800-464-9288), Monday through Friday: 9 AM to 8 PM Eastern Time and Saturday: 9 AM to 5 PM Eastern Time.

More Travel Inspiration

Lake Tahoe
Local Culture

Find Out Why Reno is the Biggest Little City in the World

Reno bills itself as the "Biggest Little City in The World," mixing small-town charms with a New West energy. Perhaps best known for its gaming tables and neon glitz, Reno offers a range of eclectic outdoor and cultural attractions geared toward visitors of all ages. And you're a short drive away when you stay at Hyatt Vacation Club® at High Sierra Lodge in Nevada or at Hyatt Vacation Club® at Northstar Lodge or One Village Place Residences in California.
Outdoor wooden tables and chairs with umbrellas on a deck over the water.
For Owners

BEYOND: Spotlight on Destination Credit

Enhance your vacation experience by seamlessly using Portfolio Points or Platinum Points to add Destination Credit with BEYOND.1 Destination Credit can be used toward some on-site purchases during your stay. It's a convenient way to pay with points for eligible food and drinks, activities, merchandise, and more.
Birdseye view of a golden sunset reflecting off a linear pool with people, trees, and buildings along the sides.
San Antonio
Local Culture

Get the Local Lowdown on Austin

When Robert Earl Keen sings, “The Road Goes on Forever and the Party Never Ends,” he means Texas. It’s true. Good times are everywhere in the Lonestar State. When you stay in San Antonio at Hyatt Vacation Club® at Wild Oak Ranch, Austin is 90 miles away, making it perfect for a day drive.