Dedicated Owner Services Number

A new Fractional Owner Services phone number is available for Owners at:

  • The Residences at Mountain Lodge 
  • The Residences at Park Hyatt Beaver Creek
  • The Residences at Main Street Station
  • The Residences on Siesta Key Beach
  • Hyatt Vacation Club at Northstar Lodge (those with fractional Ownership)

To reach customer service, call 800-239-7110 Monday through Friday, 10 AM to 6 PM Eastern Time. 

Calls will be answered by associates trained on the unique aspects of Fractional Ownership at these properties. 

To reach Owner Services outside these hours — and for all other Owners (including those at Northstar Lodge that don’t have fractional Ownership) — please visit The Lounge

You may also contact the GO HYATT Team at 800-GO-HYATT (800-464-9288), Monday through Friday, 9 AM to 8 PM Eastern Time and Saturday, 9 AM to 5 PM Eastern Time. 

Call 800-239-7110

More Travel Inspiration

Two people laughing, holding up the Hyatt Vacation Club logo flag in front of mountains and sunny skies
Travel Tips

Enter for Chance to Win: Hyatt Vacation Club Capture the Flag Sweepstakes

Calling all Hyatt Vacation Club® Owners — we’re hoping you’ll want to join the fun and enter the Hyatt Vacation Club Capture the Flag Sweepstakes!* It’s fun and easy, and the grand prize is a stay at your choice of one of two of our most popular resorts.
Aerial view of the ocean, cliffs, a resort with an infinity pool against a dusky sky
Cabo San Lucas
Local Culture

Find Art & Adventure in
Cabo San Lucas
& Sirena del Mar

Imagine waking up to inspiring views of the Sea of Cortez and the sound of crashing waves, fresh air, warm breezes, and sunny blue skies. Welcome to Hyatt Vacation Club® at Sirena del Mar, in Cabo San Lucas, Mexico. This breathtaking 7-acre oceanfront resort is perched on the cliffs of the Baja Peninsula. There’s a nearby secluded beach cove, soft sands, and amenities that’ll help you relax, recharge, and reconnect with your travel crew.
Dusk at ground level with sand volleyball net, ocean, and palm trees
San Juan Area
Food and Drink

Find Enchantment in Old San Juan near Hyatt Vacation Club at Hacienda del Mar

Step out onto your private balcony. Breathe in the balmy Caribbean air. Be mesmerized by lush palm trees that sway gently in the distance. You’ll find all of it at Hyatt Vacation Club® at Hacienda del Mar. This oasis, nestled on the spectacular sandy beaches of Puerto Rico, invites you to discover the magic of Isla del Encanto, also known as the Island of Enchantment. Even the name is alluring.